Every company has at least one employee who stands out from the crowd. This person constantly exceeds expectations, making your entire team better.
In the back of your mind, you always knew this person might find another job someday, but now that has become a reality. Your staffer just submitted their two weeks’ notice, so here’s what you need to do.
5 Actions to Take When a Good Employee Leaves
Inform the Rest of the Team
Keeping employees out of the loop never ends well. You’re probably not looking forward to telling the rest of the team their esteemed colleague is leaving the company, but the longer you wait, the worse it will get. Gather your staff as soon as possible to let them know what’s going on. Many will likely need to pick up the slack until you can find a replacement, so they have a right to know what’s going on.
Try Not to Panic
Since this person is a key member of your team, your anxiety level is through the roof. You don’t know how business will go on without them, but take it deep breath, because it will. If the rest of your employees realize you’re extremely concerned about this person’s departure, they’ll also become uneasy. You don’t want to create mass chaos, so maintain your cool.
Create a Coverage Plan
Your departing employee does a lot of really important work. Chances are, you’re not going to find a permanent replacement before their last day — more on that in a bit — so work with the person to devise a plan for coverage. Make the transition as smooth as possible, by dividing their tasks between several employees and asking them to help train each person before their last day.
Conduct an Exit Interview
The truth may hurt, but finding out why this person chose to leave your company is crucial. Have HR — if you don’t have an HR representative, use a manager from another department — perform an exit interview to get the answers. You might discover valuable information, such as the person felt there was no room to grow or was overextended because they had to work two jobs since you pay below market rate. Learning these details now can help you make necessary changes to avoid losing even more good employees in the future.
Take Your Time Finding a New Hire
When you’re short-staffed, it’s natural to want to fill the gap as quickly as possible, but that could lead to a bad hire. If you really need an extra person in the interim, hire a temporary staffer, so you can conduct a thorough search. The last thing you want is to be down an employee again in the near future, because you chose the wrong candidate in haste.
If you just lost a good employee, you need time to focus on finding a replacement with equal potential. ECS offers a full suite of services to employers like you, because running a business is hard work. Get in touch today to discuss a partnership!